Quiktrip
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Quiktrip Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Quiktrip has 2.4 star rating based on 88 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Kitchen, Good selections of drinks, Itsa great location.
Cons: Rude cashier, Awful manager- never smiled, Service.Recent recommendations regarding this business are as follows: "Not to come at all.", "Caution", "QuikTrip isn't a place I would count on for customer service or issues to be resolved", "Drive Less", "Buy fuel in another town".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Quiktrip has 2.4 star rating based on 88 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Kitchen, Good selections of drinks, Itsa great location.
Cons: Rude cashier, Awful manager- never smiled, Service.Recent recommendations regarding this business are as follows: "Not to come at all.", "Caution", "QuikTrip isn't a place I would count on for customer service or issues to be resolved", "Drive Less", "Buy fuel in another town".
Most users want Quiktrip to offer a solution to their issues.
Review authors value the most Layout of Store and Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Quiktrip Reviews
"An employee went above and beyond"
I went to my local QT and got a made to order sandwich. The employee that made my food Baylen B.(?), something like that. Did an excellent job. He went above...
"Gas prices"
Christmas Grinch QT couldn't hardly wait to raise the gas prices before christmas and make it harder on people. User's recommendation: Caution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Johns Creek, Georgia
QT 10920
I have a complaint about the customer service at the Quiktrip located.
10920 State Bridge Rd
Alpharetta, GA 30022
United States.
Im unsure of the store number or the employees names but around 12:00pm I came to deliver beers and when we were completed I wanted to purchase a pair of doughnuts, when i waited at the counter I was not acknowledged by the woman who works the cash register. not a hello, welcome, no attempt to ask if i need help or to ring my order up to pay and then served 4 other customers while im standing in her face so i proceeded to walk out the store which and be proven by the cameras. but when i walk back inside shes now acknowledging me, therefore i confront her about the bad customer service then she starts to go back and forth with me and then the manager rudely tells me Just get out while his cashier is running her mouth and being very disrespectful.
- Food
- Gas
- Customer service
Preferred solution: For the Cashier and Manager to be reviewed by somebody in a higher position. and for them to be trained in customer service.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cupertino, California
Ripped off on my recent pizza order
Bixby, Oklahoma
Gas prices
User's recommendation: Caution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
No help
Preferred solution: Pending dropped
Atlanta, Georgia
Bad experience
User's recommendation: Not to come at all..
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
St Louis Headquarters
Preferred solution: to acknowledge what they did was rude and messed up, I have a bachelor's in business management and I would never operate this way I deserve an opportunity for employment, but dk if I even want to work for a place that treated me like this!
User's recommendation: QuikTrip isn't a place I would count on for customer service or issues to be resolved
Denver, Colorado
Gas Prices
User's recommendation: Drive Less
Bloomer, Wisconsin
Fuel price GOUGING
User's recommendation: Buy fuel in another town
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Customer service.
Preferred solution: Night shift training
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Gas Purchase/Hold on My Card
- Inconvenient to pay at pump
Preferred solution: Full refund
User's recommendation: Pay Inside!
Carmichael, California
Though always nice enough employees, QuikTrip has become horrible. Once the flipped the layout, on top of the kitchens everywhere, it has become horrible. Inconsistent pricing;
User's recommendation: Go to the Hy-Vee convenience stores. Much better in every way
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
QT worker yelled at me told me that I couldn't be in the store for no reason
Preferred solution: Them fired
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Irving, Texas
Complaint!
Good Morning,
My name is Tina Torres and I am a regular at the QT on Stacy &121 in mckinney. Normally I find the employees friendly although it is quite chaotic from time to time.
Well that being said, yesterday around 6 am I went to fill up my car and while there I noticed an altercation between 2 employees. The older (bald) man was yelling at a young employee and I could hear the bald man clearly say *** this place and *** you too." to the young kid.
That is very unprofessional and I would like to request a formal complaint and the email/phone number to the corporate office. Never in my day have I seen such disrespect and disregard towards a young man and in front of customers.
Preferred solution: The contact information for corporate and for the bald man to be chastised.
Dallas, Texas
I like quick trip
- Easy access
- Not much relevant products for customers to enjoy
Preferred solution: Let the company propose a solution
Charlotte, North Carolina
Transaction investigation
- Issues with this same store manager in the past
Preferred solution: Let the company propose a solution
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Charlotte, North Carolina
Pump charged card 100 US dollars
- Free ice with your own qt large cup
- Gas prices
Preferred solution: Take the $100.00 off so I can go home.
User's recommendation: Awesome Company
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So you walked back in, she acknowledged you and your first instinct was to school her on her bad service? Just leave.
You deserve what you got. If